User Guide
About GBP Direct Global
About GBP Direct Global
GBP K.K. is a Japan-based solar company covering the full project lifecycle — design, construction, and O&M. Our core specialty is manufacturing precision-matched replacement panels for discontinued and legacy models that the market no longer supplies.
Japan's solar installations were among the first in the world to reach large-scale aging, and GBP built its expertise solving that problem — delivering over 500,000 compatible replacement panels to operators across the country.
That same solution is now available globally through GBP Direct, with panels already shipped to facilities in Australia, Europe, and North America. Where most suppliers have moved on to newer generations, we haven't. Keeping aging solar plants running is what we do.
Shipping Terms *FCA
Shipping Terms *FCA
All orders are sold on an FCA (Free Carrier) basis in Shanghai, Ningbo, or Guangzhou.
*FCA (Free Carrier) means the seller delivers the goods to the designated location, and the buyer arranges international shipping and export thereafter. If you are not familiar with FCA terms, please contact your freight forwarder before placing an order.
STEP1 Order & Payment
Payment includes the product cost and domestic logistics fee to the FCA location(calculated by quantity at checkout)※1.
STEP2 FCA Location
After order confirmation, GBP will request the customer to designate an FCA (Free Carrier) location in Shanghai, Ningbo, or Guangzhou.
STEP3 Arrange Shipping
The customer arranges pickup and international transportation via their own freight forwarder. If you do not have a forwarder, GBP can recommend a trusted partner.
STEP4 Export & Delivery
GBP completes export customs clearance and hands over goods at the FCA point.
※1 :Available options
- 1 panel — $148 USD
- 2–5 panels — $221 USD
- 6–10 panels — $295 USD
- 11–100 panels — $442 USD
Payment Information
Payment Information
Please proceed to payment from the "Checkout" button on the cart page.
Payment method: Credit card only
Credit Card Payment
We accept VISA, Mastercard, JCB, AMEX, Google Pay, Shop Pay, and more.
Our secure payment system encrypts all card information, which is never shared with our store.
Returns, Exchanges, and Cancellations
Returns, Exchanges, and Cancellations
We cannot accept cancellations or changes after an order has been confirmed on our website.
If you find a defect in the product, please contact us within five days of delivery. Once we have verified the issue and confirmed that the product is defective, we will arrange a return or exchange. In such cases, we will cover the return shipping costs.
Issuance of Receipts, Invoices, and Delivery Notes
Issuance of Receipts, Invoices, and Delivery Notes
We do not issue receipts. Please use the statement provided by your credit card company or the transfer confirmation issued by your financial institution.
If you require an invoice or delivery note, please contact us via the inquiry form and include your order number.
Inquiries
Inquiries
We are happy to assist you with the following types of questions and consultations via our inquiry form:
- Product Specifications & Stock Availability: Detailed technical info and current inventory.
- Bulk Orders & Volume Discounts: Custom quotes for large-scale purchases.
- Shipping, Fees & Delivery Lead Times: Confirmation of logistics and expected arrival dates.
- Invoices & Receipts: Requests for documentation and payment records.
- Unlisted Products: Inquiries about items not currently listed on our website.
- Product Customization: Consultations regarding custom sizes, or modifications.
- General Support: Any other questions or concerns you may have.
As a general rule, we will respond to your inquiry within 1 business day. We strive to provide a prompt response to all our customers.
Not Receiving Our Emails?
Not Receiving Our Emails?
Due to spam filters or other email security settings, our emails may not reach you. Please configure your email settings to allow messages from "@gbp-global.com" in advance.
If you do not receive an automatic reply email, please contact us through the inquiry form.